Page 7 · Credentialing & Onboarding

Operating in days,
not months.

Credentialing is the reason surgeons dread switching facilities — the 90-to-150-day slog of paperwork and payer enrollment. Sync doesn't work that way. Because we're a private, direct-pay center with no insurance enrollment in the path, the slowest part of credentialing simply doesn't exist here. We verify what matters, lean on the privileges you already hold, and get you into the OR fast — without cutting a single corner that protects your patients or your name.

Surgeon reviewing credentialing paperwork at a desk
File in · day 1

Why it's fast here

The horror stories come from payer enrollment — getting a surgeon in-network with insurers, which is what drags credentialing out for months. Sync bills the surgeon for time and materials, not patients or payers, so there's nothing to enroll in. That entire leg is gone.

What's left is the part that genuinely matters: confirming you are who you say you are, and that you're qualified for the procedures you'll perform. That's a narrow, fast verification — and with modern primary-source tools, most of it clears in days.

What we verify

We do the chasing; you hand us a complete file once. We confirm:

  • Active medical license
  • Board certification or eligibility (ABMS specialty)
  • DEA registration
  • Current malpractice coverage
  • National Practitioner Data Bank and exclusion-list checks (NPDB, OIG)
  • Privileges at an accredited hospital for the procedures you'll perform with us

That last one is the key to both speed and safety. Our accreditation (Quad A) requires it — and it works in your favor: a hospital has already vetted your competence for those procedures, so we're confirming a standard you've already met, not rebuilding it from scratch.

Our 14-day rapid credentialing track

A surgeon's time belongs in the operating room, not in paperwork. Because Sync operates independently of insurance billing networks, we've eliminated the standard payer backlogs that stretch credentialing into months. Using an on-demand Medical Staff Executive Committee and fully digital primary-source verification, we can advance a clean file from intake to active surgical privileges in 14 calendar days or less.

How to qualify for the 14-day window

To hold this timeline without compromising patient safety, candidates must meet the Fast-Track Criteria at submission:

  • Clean profile: zero malpractice payouts, pending claims, or open board investigations within the past five years.
  • Active CAQH account: a fully updated and authorized CAQH ProView profile shared directly with our facility.
  • Responsive peer references: two peer references who agree to complete our 60-second digital verification form via text or email within 24 hours of receipt.

Submission checklist

Compile and upload the following digital documents together with your initial application. Missing or outdated documents automatically disqualify a file from the 14-day track.

  • State medical license — current, active, and unblemished in our practicing state.
  • Board certification — evidence of active certification by ABMS (Orthopedics, Plastic Surgery) or ABA/ABPM (Pain Management).
  • DEA certificate — active federal registration with unrestricted schedules (required for Pain Management and operative anesthesia).
  • 24-month case logs — a certified, legible report of all surgical or interventional cases performed over the last two years, categorized by CPT code or procedure type.
  • Specialty-specific certifications:
    • Orthopedics — manufacturer training certificates for any specialized robotic systems (e.g., Mako, ROSA) requested for use.
    • Pain Management — current state Fluoroscopy Supervisor/Operator permit.
  • Certificate of Insurance (COI) — current medical malpractice policy showing standard liability limits (typically $1M / $3M) with our facility named as an additional insured.

Timeline & next steps

  • Days 1–5 — Verification. Our Medical Staff Office runs instant, automated queries of the National Practitioner Data Bank (NPDB) and validates all primary sources.
  • Days 6–10 — Digital review. Your file is compiled into a secure portal for an asynchronous vote by our on-demand Credentials Committee.
  • Days 11–14 — Activation. Final sign-off by the Chief Medical Officer. Your profile is built into our EHR and your first cases can be formally scheduled.

Onboarding that sets up your room

Clearance is only half of it. Before your first case, we capture your preference cards, confirm equipment and supply fit, walk you through scheduling and the timing system, and introduce the team who'll run your block. By the time you operate, the room already knows you — trays staged, cards loaded, block on the calendar.

One point of contact

You won't be routed through a switchboard. From onboarding forward, you have a named contact who knows your cases, your schedule, and your preferences — the person who fixes things when something needs fixing. And we keep your re-credentialing on a calendar so renewals never interrupt your schedule.

Frequently asked

Questions, answered.

Send a complete packet. Operate in days.

Start onboarding.